13 ITIL Mind Maps: ▫ Service Management as a Practice. ▫ ITIL Service Strategy. ▫ ITIL Service Strategy Processes. ▫ ITIL Service Design. ▫ ITIL Service Design. 17 Aug Surprisingly lot of you people asked for my refreshed ITIL edition mind map. Since you have seen pictures of it in my previous posts, you. 7 Oct I have created a simple mind map for the purpose of my own data organization. I thought that sharing it with a community would be a good idea.

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Torbjorn, I am not sure what you mean, the map is in mmap format Anyway, if you really want it, send me an email to ITSMdoc monkeyhere gmail.

So here are the five new core books. I have read most of it, and I was overwhelmed with new slang, archetypes, processes, acronyms. v

Newer Post Older Post Home. Linking stuff Lijit Search.

ITIL 2011 Mind Maps

I thought that sharing it with a community would be a good idea. Alternatively, I have itil mind maps v3 these docs here: Thanks 4 the comment!


So I have put it for download on this temporary space. I took the measure of deleting the content that could be problematic as copyright goes.

ITIL V3 — XMind Online Library

What are the roles and responsibilities? Enter your search terms. Memorizing and putting things in a perspective can be difficult when grasping such a broad scope. Posted by doctor at 2: This itil mind maps v3 a working copy, and will be upgraded regularly. This mindmap is a killer!!!

Can you provide a new working one? Danny, teribly sorry if the download site was not operative. Your link is not working anymore.

Thanx for reminding me. I have created a simple mind map for the purpose iyil my own data organization. Hi, Any itil mind maps v3 on that PDF version of the mindmap? How about exporting a more universal format like PDF? Especially if it is fully expanded then you have those tiny letters and it is simply not pretty.

ITIL Mind Maps – PDF Drive

All About Incident Classification. It adds c3 data to a basically hectic unstructured I’m using freemind but it seems it does not know how to open mmap files. There are also additional elements, like s Incident classification is among the main tasks of Service Desk 1st tier people. Itil mind maps v3 now it is in Mindjet Mind Itil mind maps v3 format, if you have trouble viewing it, let me know, I can maybe export it to xml. What to do After the Resolution?


There is a lot of stuff in the new V3 core books. Mind mapping can help to some extent.

ITIL V3 core

Still, a lot of public info and my own graphics are left inside. Can u mapa send a simple format of itil V3 mindmap at aswin at thhe ratte gm ai l.

kind After the second reading, you start noticing that there even exists a connection between the graphics and the text in itil mind maps v3 books. Any chance of downloading the mindmaps in mmap format?

One just has to read carefully. How to avoid common mistakes?